• Job Performance
  • Satisfied workers are more likely to be productive workers.
• Commitment / Turnover
  • Satisfied employees are more likely to remain in the organization.
• Customer Satisfaction
  • Satisfied employees increase customer satisfaction and loyalty.
• Life Satisfaction
  • Job satisfaction is positively correlated with life satisfaction.
• OCB (Organizational citizenship behaviours)
  • Satisfied workers are more likely to engage in OCB -> Take on more tasks that contractually required -> voluntary extra effort -> new ideas!