Human Ressource Management

10 Personnel Evaluation


Question

Explain techniques of employee rating


Answer
  • Scales (eg Performance, Attitude, Quality of work etc)
  • Verbal descriptions (more qualitative, less quantitative, less formal)
  • 360 degree feedback
  • Forced distribution (15% lowest, 20% low, 35% average...)

GE, Microsoft, some other IT companies copied forced distribution

Critisism: Forced Ranking causes lower productivity, skeptisism, mistrust and in general: Fight between co-workers.




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